Helmet Out of Warranty Service Program
If you have a MAXAIR Helmet that is beyond its warranty period and is not working properly, we may be able to help. The MAXAIR Out-of-Warranty-Service-Program is designed to bring your ailing Helmet back to factory standards if it is found to be repairable To determine if repairs are feasible, and provide you with an accurate quotation for that repair, please read and follow the instructions below.
Step 3: Before packing and sending your Helmet to MAXAIR Systems, follow Step 3A and 3B below:
Carefully and thoroughly read the below information before sending your Helmet to MAXAIR Systems.
Return Material Authorization (RMA)
Notification of Status of Decontamination (SOD)
1.) The de-contamination status of the returned products(s) relative to their having been exposed to any pathogenic, toxic, or otherwise harmful contaminants, and
2.) The list of contaminants the product(s) may have been exposed to, that could jepordize the health of BMDI receiving personnel who would necessarily handle the product(s) during unpacking.